Please read the RETURN POLICY carefully before placing your orders!
1) Downloadable software is not refundable.
2) No refunds will be issued after 30 days of purchase for CD-ROM based software.
3) Refunds can ONLY be given on
DEFECTIVE merchandise within 30 days of purchase.
4) A 20% restocking fee will be applied to all unwanted products returned for credit within 30 days of purchase.
5) Refunds will not be given on shipping and handling charge. Please note that we can refund shipping costs only if the return is a result of our error.
6) All merchandise MUST be returned unused, unopened, with all packing materials, in 100% resalable condition, and in its original packaging or it will not be accepted.
7) All returns MUST have a RMA (Return Merchandise Authorization) number. Customer can contact customer service at service@homeworkhelp.com to get the RMA number.
8) Please write the RMA# on your package and send your return to the following address:
Homeworkhelp.com
RMA Department
47000 Warm Springs Blvd, #107
Fremont, CA 94539
9) Customers are responsible for the shipping charge on returned items. |
